Looking for a Freshchat alternative?
One unified product for chat, email, tickets, and AI, without stitching Freshchat to Freshdesk or paying for Freddy AI and bot sessions on top.
Free forever plan · No credit card required
Chat, email, tickets, knowledge base, and the AI agent are one product. With Freshworks you often combine Freshchat and Freshdesk and license features separately.
Chattypie's AI agent is trained on your own docs and included in every paid plan with usage credits. Freshworks prices Freddy AI as a separate add-on and meters bot automation by session.
No per-agent tiers stacked with add-ons, and no multi-week rollout. A single admin sets Chattypie up in an afternoon.
Approximate published prices, USD. Check Freshchat's current pricing page for any quarterly updates.
Small teams
Mid-size teams
Large teams
Forever, no credit card
Flat rate, 15 agents included
For larger teams
Where Chattypie wins, where Freshchat wins, and where they tie. Honest read.
Free forever plan to start. Migration is straightforward, and your team is live within a week.