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AI agents for customer experience

Every customer answered in seconds, so nobody has to work nights. Shared inbox, AI agent, knowledge base and live chat in one platform, flat priced.

No credit card required
Free plan forever
Live in under 5 minutes
Chattypie inbox: shared inbox with conversations, chat, and customer details
Platform

Everything you need for customer support

Six tools, one platform. From AI ticket resolution to real-time analytics, everything your team needs.

Let AI handle the repetitive stuff

Your AI agent resolves tickets automatically, trained on your docs, FAQs, and past conversations. It knows when to answer and when to hand off to a human.

  • Trained on your docs, FAQs, and past conversations
  • Automatic resolution with confidence scoring
  • Smart handoff to humans when AI is unsure
AI Helpdesk
AI Agent

Your AI agent, trained on your data

Set up an AI that actually knows your product in minutes, not months. Train it on your data, define workflows, and watch it resolve tickets while your team sleeps.

Train your AI

Train your AI

Feed your AI with docs, articles, FAQs, and past conversations. Connect your knowledge base, import URLs, or upload files. It builds a deep understanding of your product so it can answer like your best agent.

  • Import URLs, PDFs, and help articles in minutes
  • Automatic re-training when you update content

No credit card required

Create my AI agent now
Shared Inbox

All your conversations, one inbox

Chat, email, WhatsApp, and 9 more channels. All in one place.

Chat
Email
WhatsApp
Messenger
Instagram
Telegram
SMS
Slack
Twitter/X
Discord
LINE
Phone
Chattypie shared inbox with AI summaries, conversation routing, and customer details
Knowledge Base

Build a help center customers actually use

A beautiful, searchable help center that reduces tickets and feeds your AI agent.

Reduce ticket volume by up to 40%
SEO-optimized for organic traffic
Feeds directly into AI agent training
Knowledge Base: searchable help center with categories and AI suggestions
Rich text editor
Smart categories
Instant search
AI suggestions
Custom domain
Article analytics
Visual workflow builder with drag-and-drop automation flows
Automations

Automate the busywork, focus on what matters

Build powerful automations with a no-code visual builder. Internal workflows that speed up replies, reduce manual work, and keep your team focused on high-value conversations.

No code required
Unlimited automations
Pre-built templates
Visual workflow builder
Drag-and-drop interface to create complex automation flows visually, with no code required
AI chatbot
Automated responses powered by AI that learn from your knowledge base and improve over time
Instant triggers
React to events in real-time: new message, tag change, SLA breach, or custom conditions
Conditional logic
Smart branching with if/else conditions based on customer data, tags, or conversation context
Scheduled actions
Time-based triggers for follow-ups, reminders, escalations, and recurring tasks
Webhook integrations
Connect to Zapier, Make, Slack, CRMs, and any external tool via webhooks and APIs

Solve complex queries with powerful tools

Live chat, CRM data, AI assistance, and analytics all working together so your team can resolve any issue, fast.

Chat Widget
Real-time conversations with visitors on your site
Hi! How can I help?
I need to reset my password
Sure! Check your email for the link.
Support CRM
Full customer context (history, tags, company data) at your fingertips
JD
Jane Doe
Acme Corp
Plan: Enterprise
Tickets: 12
CSAT: not yet rated
VIPEnterpriseRenewal due
AI Assistant
Smart suggestions, auto-replies, and conversation summaries powered by your data
AI Summary
Customer wants to upgrade from Pro to Enterprise. Needs SSO and custom domain. Budget approved.
Suggested reply
"Great news! I'll send over the Enterprise migration guide and schedule a call to set up SSO..."
Analytics
Track performance and spot trends
Built for Teams

One platform, every team

Whether you're solving tickets, closing deals, or driving engagement, Chattypie gives every team the tools they need.

60%Faster resolution

Cross-channel customer support

Resolve faster, delight more

Manage every support channel from one unified inbox. AI handles routine queries automatically while your team focuses on complex issues that need a human touch. Smart routing, SLA tracking, and real-time collaboration keep your support operation running like clockwork.

  • AI answers repeat questions automatically
  • Smart routing based on skill, availability, and priority
  • SLA tracking with proactive breach alerts
  • Internal notes and @mentions for team collaboration
Cross-channel customer support

Runs on the stack you already have.

No migration, no rebuild, no framework opinions. Chattypie is a div and a script tag: if your site renders HTML, it runs.

index.html
<div id="chattypie-widget" data-websiteuid="YOUR_WORKSPACE_ID"></div>
<script src="https://www.chattypie.com/chat-widget.min.js"></script>

That is the whole installation. Two lines, one workspace ID.

Copy-paste snippets for

  • HTMLPaste before </body>
  • React / Next.jsDrop-in component
  • WordPressOne functions.php hook

Everywhere else, the plain script tag is the answer: a static site, a framework, or any site builder that lets you add custom code.

The same two lines install on

  • WordPress
  • Shopify
  • WooCommerce
  • Wix
  • Squarespace
  • Webflow
  • BigCommerce
  • PrestaShop
  • Ghost
  • Framer
  • Drupal
  • Craft CMS
  • React
  • Next.js
  • Vue.js
  • Nuxt
  • Svelte
  • Angular
  • Astro
  • Laravel
  • Django
  • Google Tag Manager

Paste the snippet into your theme, layout or tag manager — there is no app to install and nothing to approve.

When you want to go deeper

  • REST API with per-workspace keys
  • Outbound webhooks, signed and retried
  • No SDK to install, no build step to change
Get your snippet →

Your team deserves better tools

Start resolving tickets faster today. Free plan included, no credit card needed.