ChattyPie Help Center

Guides, how-tos, and documentation for ChattyPie.

Frequently Read Articles

Set up your ChattyPie workspace, invite your team, install the chat widget, and handle your first customer conversation.

Learn how conversations flow through OPEN, PENDING, RESOLVED, and CLOSED statuses, and how to triage with priorities and assignments.

Learn how to use ChattyPie's shared inbox for real-time team collaboration, filtering, keyboard shortcuts, and internal notes.

Step-by-step guide to installing the ChattyPie chat widget on your website, including SPA support and pre-chat form setup.

Set up your workspace, invite your team, and handle your first conversations.

Collaborate on customer conversations in real time with your team.

Embed a chat widget on your website and engage visitors in real time.

Save time with SLA policies, automation rules, templates, and chatbot flows.

Let AI auto-respond to customers and assist your agents with suggestions.

Create a self-service help center so customers can find answers on their own.

Manage your subscription, team, business hours, and notification preferences.