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Customer support forReal Estate

Listing and viewing questions, answered. Serious buyers routed to you.

Property enquiries arrive at all hours and go cold fast: price, availability, viewing times, the neighbourhood. Chattypie's AI answers them instantly from your listings, captures what each buyer is looking for, and routes serious enquiries to the right agent.

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Supporting customers

What gets in the way today

Enquiries go cold in minutes

A buyer asking about a listing expects an answer now, not after the open house.

Today

Answered instantly

The AI agent answers price, availability, and viewing questions the moment they come in, from the details in your own listings.

WithChattypie

Serious buyers hidden in the noise

Real buyers sit in the same inbox as browsers and duplicate portal leads.

Today

Qualified, then routed

AI lead capture asks budget, timeline, and what they're looking for, then routes the serious enquiries to the right agent.

WithChattypie

Enquiries scattered across portals

Leads come from your site, WhatsApp, and portal messages with no single view.

Today

One shared inbox

Every enquiry lands in one shared inbox, so any agent can pick it up with the buyer's history and preferences in front of them.

WithChattypie

What that looks like in product

AI trained on your listings and site

It learns your active listings, prices, and neighbourhood details from your own pages, then answers buyer questions accurately instead of leaving them waiting.

Captures what each buyer wants

AI lead capture collects budget, timeline, and must-haves as it answers, so agents follow up with context instead of a name and a phone number.

Routes serious buyers to the right agent

Qualified enquiries go straight to the agent who owns that listing or area, with everything the buyer already told the AI attached.

Live chat on every channel

Buyers reach you by chat, email, WhatsApp, SMS, or social, and an agent can step in the moment a viewing is worth booking.

Three steps to live

Get your AI-powered support system up and running in minutes

01

Connect your listings

Point the AI at your website and active listings. It indexes prices, availability, and details so it can answer buyer questions.

WebsiteListingsNeighbourhood info
02

Open every channel

Add live chat to your site and connect email, WhatsApp, and social, so buyers reach you wherever they found the property.

Live chatWhatsAppEmail
03

Let AI qualify and route

The AI answers listing questions instantly, captures budget and timeline, and routes serious buyers to the right agent to book the viewing.

Instant answersBuyer captureAgent routing

Questions Real Estate teams ask

Can the AI answer questions about specific listings?+
Yes. It trains on your website and active listings, so it answers price, availability, and neighbourhood questions from your own current information rather than generic responses.
How does it help us focus on serious buyers?+
AI lead capture asks each enquiry about budget, timeline, and what they're looking for. Serious buyers are routed to the right agent with that context attached, so time goes to the enquiries most likely to close.
Can buyers reach us on WhatsApp and other channels?+
Yes. Live chat, email, WhatsApp, SMS, and social all land in one shared inbox. Any agent can pick up a thread and see the buyer's full history, so an enquiry never stalls because one person is out at a viewing.
Does it work after hours, when a lot of browsing happens?+
Yes. The AI agent answers around the clock, so a buyer browsing listings late at night gets an immediate answer and books a viewing instead of moving on to the next agent.

Your team deserves
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Live in an afternoon. Two agents free, forever. Upgrade only when you outgrow it.

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